CAREERS

You can Make a Real Difference for Children at ChildFund India

You'll find us in villages and cities across India as well as around the world, in Africa, Asia, and the Americas. Our colleagues may be far flung, but we're united in our passion for the rights of children. We want to help children achieve their best. We want all children to grow up safe and healthy, with opportunities for learning, so they can create a better world for future generations.

We work at ChildFund because we believe:

  • Every child has the right to receive the care, support, and protection to grow up healthy, educated, and safe.
  • The well-being of all children leads to the well-being of the world.
  • Each of us has the power to help children thrive.
  • When you support children, you improve the world - and yourself.
  • We work at ChildFund because we believe in the power of children to change their lives, their communities - and our world.

ChildFund India considers all applicants without regard to race, religious beliefs, gender, marital status, or physical or mental disability. We are an international non-profit, non-sectarian, equal opportunity employer.

To join ChildFund India family kindly look at the below openings,

Latest Job openings

Head - Child Protection

Job Title: Head - Child Protection
Reports to: Program Director
Functional Reporting: Deputy Director – Program Implementation
Direct Reports: Program Manager – Child Protection
Base Office: Delhi
Position summary:
The Head – Child Protection provides the program leadership to ChildFund India child protection team and its program work. She/he contributes to strategic directions and plans, develops and maintains key external partnerships with the government ministry and other NGOs, donors and partners to advance and expand our programs for children who need to be protected from abuse, neglect, exploitation, violence and strengthen and expand the care and protection of needy children. The Head provides comprehensive technical assistance to the program team to develop, implement, monitor and evaluate child protection programs, and contribute to program learning and innovation. The position will also support ChildFund India to develop CP and advocacy strategy and raise funds for CP initiatives through building strong networks and partnerships, successfully exploiting new business development opportunities and designing innovative program models and interventions. She/he will lead the day to day monitoring and supervision of implementation of CP projects implemented by grant program team as well as local partner NGOs.

Responsibilities:

  • Strategy Development: The incumbent in consultation with PD will develop a long term ChildFund program strategy for Child Protection with component of community driven advocacy piece.
  • Networking & Partnership: This position will take lead in strengthening ChildFund India network with key government ministries & departments as well as other state and national level strategic forums. Head – Child Protection will also be responsible to lead the process of establishing/strengthening state level network of ChildFund partners for CP and to form a national forum of partners under the Center of Learning and Excellence for Child Development initiatives. It is the responsibility of the Head – Child Protection to strengthen this national network of partners as a civil society movement in the long run.
  • Fund raising for CP: Head-CP in consultation with PD will set CP fund raising targets for ChildFund India and take lead in achieving the target with the support of fund raising team & local partners. The incumbent will actively explore opportunities & also design innovative program models.
  • Community based CP systems: Since the CBCP is the key approach for ChildFund India for next few years to strengthen CP programs within the community by developing action plans & accomplish the tasks through our field program team & local partners.
  • Technical Leadership and Quality Programming: Provide advanced technical assistance to program team and local NGO partners in formulating child protection-related programs and strategies including systems strengthening programs focused on child protection.
  • Capacity Building: Supports organizational learning for ongoing enhancement of capacity on child protection in close collaboration with Program Director & Program Managers. Develop mechanism and ensure all staff at national, zonal and local levels possesses basic understanding of child protection with capacities to integrate child protection into Life Stage program and project design.
  • Child Safeguarding: The person should ensure that all staff members are trained on child safeguarding standards in line with Child Fund’s safeguarding policy and procedures. Advises, as necessary, on any violations in child safeguarding standards and liaises with HR and Program Development’s Senior Child Protection Advisor.
  • Research, Communications and Evaluation: Leads Country Office work to conduct situation analysis, portfolio review on aspects of child protection and leads the development of program approaches in the theory of change related to child protection. In close collaboration with the Program Development division and Program Manager/Director supports that lessons learned from program implementation and other relevant activities are identified, documented and appropriately disseminated for internal and external purposes, e.g. development of knowledge products for local and national awareness and advocacy.
  • Program Learning and Innovation: Support the program team in the development of signature programs on child protection and systems strengthening, Identify best practices from field programs, test/evaluate/help to document them, and promote uptake more widely among partners and program community and identify potential partnerships to support learning and innovation. Actively seek opportunities to contribute to ChildFund’s Global Learning Agenda and participates in global community of practice.
  • Staff Management: Manage and provide oversight of additional technical staff by setting in place annual workplace, bi-annual performance reviews, etc.

Local Partnership Administration:
a) Ensure technical guidance & support from ChildFund program team is reaching to the assigned Local Partners for program designing, implementation and M&E.

b) Responsible for technical guidance and handholding support to the partners for designing & submission of long term and annual PDDs together with budgets to ChildFund on time.

c) Do follow up and guide partners to submit periodic reports with accurate data and as per the agreement.

d) Ensure the partners adhere to sponsorship accountability standards with regard to the programs, finance and sponsor relations as agreed by signing the LOA

e) Facilitate annual partnership reviews with partners in collaboration with partners and provide constructive feedback in relation to governance, accountability and program execution as explained in the APR guideline.

f) Periodic monitoring & handholding support for partners to ensure timely implementation of program activities according to the approved PDD/AOPB and ensure over 90% of BvA at the end of every quarter and 98% by the end of the year.

Qualifications and experience:

  • The person must have at least a master degree in related discipline together with minimum 10 years of working experience in CP field in designing, implementation, monitoring and evaluation of wide spread program portfolio. We expect at least 05 years senior level experience in a reputed national/international NGO.
  • An in-depth and updated understanding of child rights, child protection situation, mechanism, issues and services in India along with demonstrated experience in results-based child protection program design, implementation and/or evaluation, are essential.
  • Ideal candidates will have knowledge and/or experience in the following approaches, strategies and responses: case management, “Do No Harm”, Child-Friendly Spaces, and mainstreaming child protection in other sectors.
  • Familiarity with multilateral and/or national inter-agency coordination structures, networks, foundations, and institutions in child protection. Experience with professional networks and for that advance and expand the evidence base of child protection and psychosocial support programming, policies, and practices preferred.
  • Demonstrated success in proposal development and writing including: technical design, strategies, and narratives.
  • Experience with qualitative participatory inquiry methods and mixed methods research preferred.

Director - Business Development & Engagement


Job Title: Director - Business Development & Engagement
Department: Fund Raising
Location: : Delhi/Bangalore/Bhubaneswar
Reports to: Country Director

SUMMARY:

ChildFund India, in line with its Country Strategy 2020, is stepping into an exciting phase of its journey and ready to initiate new initiatives with regards to doubling its annual income and developing new and innovative partnerships. This position has been specifically designed to catalyze this vision of positioning ChildFund as a thought leader, innovative and leading agency in Child Development while enhancing its sustainability.

Reporting directly and working closely with the Country Director,  Director – Business Development & Engagement will be a member of the Senior Management team and will be responsible for strategic leadership on all matters of Business Development & Engagement with various stakeholders such as government, academia, corporates and other like- minded organizations.  The incumbent will lead the creation and implementation of an innovative and ambitious engagement and fundraising strategy with clearly articulated & agreed targets. The position holder also will be responsible for providing strategic direction to the fundraising team including playing an enablers role in actualization of the required fundraising to maintain and expand ChildFund India activities for the benefit of our children.

As part of a successful team, the incumbent will play a significant role at the strategic & leadership level in the growth and development of the organization, and an important part in developing an integrated approach across all parts of ChildFund India.

 

OVERALL RESPONSIBILITIES:

BUSINESS DEVELOPMENT: (50%)

  • Lead the creation and implementation of an innovative and ambitious fundraising strategy with clearly articulated & agreed targets.
  • Lead annual fundraising planning process to produce effective strategies to achieve income targets across the range of revenue streams.
  • Contact/open doors for the team to prospective funding sources, support, brief and attend meetings and presentations.
  • Lead all aspects of the business development cycle including identifying new prospects for fundraising, qualifying prospects, making presentations on program offerings, and securing funds.
  • Envision, prioritize and implement new and creative fundraising campaigns, including social media, crowd-funding, grants, etc. opportunities for new business relationships.
  • Develop and nurture networks to build and maintain a pipeline of prospects.
  • Guide communications team to develop strategies for profile raising and strategic partnerships.

ENGAGEMENT: (40%)

  • Build and facilitate beneficial relations with the development community (government agencies, funders, NGOs, local, regional and international partners) that result in new revenue generation opportunities. Lead on development of tools for engagement of principal donors such as multilateral agencies, foundations, and private corporations.
  • Lead on developing strategic partnerships with academia for positioning of ChildFund as a thought leader.
  • Lead liaisoning with relevant government departments for technical, financial and positioning collaborations.
  • Build relationships with corporate network agencies, example CII, and other large foundations, bi and multi-lateral agencies.
  • Act at all times in the best interest of ChildFund India while visibly positioning ChildFund in the right places including media and all events.

MANAGEMENT: (10%)

  • As part of the SMT, contribute in critical aspects of the organizations’ strategy, planning and growth.
  • Contribute to overall organizational strategy plans and budget, including all stakeholder relationships.
  • Actively participate and contribute to other organizational issues including communications, cross-functional teamwork, accountability, HR, etc.
  • Support, as requested, governance and other leadership functions and initiatives.
  • Contribute actively towards team building efforts and ensure they are transparent, respectful and inclusive.

QUALIFICATION/EXPERIENCE

  • A degree in management, business administration, marketing, or other relevant field.
  • Around 15 years of networking & fundraising experience in leading in non-profit organization.
  • Preference for experience of working in corporate sector.
  • Track record of achieving income targets, ideally in a partnership or fundraising function.
  • Outgoing personality and ability to initiate and enjoy direct communication with donors and potential donors; customer-service orientation.
  • Experience in the areas of organizational planning and management.
  • Experience with budgeting, planning and project administration.
  • A good understanding of fundraising principles and best practice and well-informed of legislative changes

REQUIRED COMPETENCIES

  • Demonstrated leadership ability, including the ability to build a team of highly motivated and well qualified staff to achieve results.
  • Strong strategic and analytical skills, including a talent for crystallizing key strategic options for discussion and decision.
  • Superlative diplomatic and communication skills, including an ability to work and communicate effectively with a broad spectrum of individuals (individual donors, business leaders, public figures), within a broad range of cultural environments
  • Track record of bringing innovative and creative thinking and fresh ideas to an organization and its services.
  • Excellent presentation, public speaking and interpersonal skills
  • Proven ability to build, manage and develop key stakeholder and donor relationships.

Interested candidates are requested to send across their applications at recruitment@childfundindia.org by 18th June 2017.

Head – Program Quality and Innovation (PQI)


Job Title: Head – Program Quality and Innovation (PQI)
Department: Program/Quality, Innovation and Learning
Location: Delhi
Reports to: CLECD staff

The purpose of this position is to enhance the quality of ChildFund India program interventions, ensure the culture of innovation, and institutionalize knowledge management and organizational learning. This will include improved program designing, improved impact of interventions through established program standards, program quality control, improved program learning processes, systems and embed accountability throughout programs.

The Head – PQI will provide leadership to ChildFund India’s quality improvement team and interventions, will lead the design and execution of the learning framework within the Country Strategic Plan and facilitate the establishment of innovative systems and processes to track and document changes facilitated by ChildFund across programs and projects.

The Head – PQI will work with the senior program team to identify quality and effectiveness gaps within key interventions including grants, work together to improve the effectiveness of program offers, facilitate learning platforms in ChildFund India’s country programs, help M&E unit to better capture the changes with regard to the quality, effectiveness and innovation.

This position holder needs to work with program team across the board and with the LP to achieve the specific functional objectives which required specific skills and competencies to get maximum support and commitment from other team members.

He/She will manage the program quality improvement team (CLECD). The incumbent will be a member of the Country Management Team that plays a leadership role in key decision making within ChildFund India.

 

DUTIES & RESPONSIBILITIES:

Program quality and effectiveness

  • Provide leadership to the ChildFund India program quality improvement team (CLECD). This includes working closely with the program team to develop a set of standards, indicators for quality and effectiveness of program offers, core guidance and effective practices; and implementing those across ChildFund India Programs.
  • He/she will do the technical review of program designing (result frameworks and log frames) and provide feedback to program team including grant acquisition team to maintain the quality standards
  • Ensure accountability through regular monitoring of the quality and effectiveness of our program interventions.
  • He/She will lead the design and execution of the learning framework within the Country Strategic Plan and facilitate the establishment of innovative systems and processes to track and document changes facilitated by ChildFund across programs and projects.
  • Identify the best practices and gaps in relation to program quality, effectiveness, standards and provide inputs/ feedback to program team to enhance the same on regular basis.
  • Identify the life stage wise development and protection milestones/breakthroughs and set success indicators that are in alignment with set milestones.
  • He/She will design and conduct periodic program reviews together with M&E unit and share the findings with partners, program team and senior management especially best practices and gaps with regard to the program effectiveness and quality. Annual partnership reviews will be designed and executed together with program team and share learning/findings for decision making.
  • Head – PQI is a member of the Country Management Team that plays a leadership role in key decision making within ChildFund India.

Technical Expertise & Support:

  • Develop, adapt and pilot innovative tools and systems to collect best practices, and successful interventions and share the same with program team on regular basis.
  • Design and/or improve internal Knowledge/ learning sharing to help improve information access and learning sharing between implementing partners, ChildFund and partners as well as facilitate knowledge generation and cross-learning.
  • Provide expertise and support in designing and conducting macro and micro research studies to create and document strong evidences on ChildFund India’s Life stage specific outcomes.

Sponsorship commitment:

  • Assess the progress of sponsorship funded activities to know the effectiveness in relation to the adherence of sponsorship commitments towards our enrolled children. A) School attendance B) Active participation of enrolled children C) Presence of enrolled children in the program location D) Health and nutrition condition of enrolled children E) Protection of enrolled children ( avoid early marriages, Child labor)

Reporting and documentation:

  • Head – PQI will be responsible for exploring, collating and documenting ChildFund best practices for sharing with stakeholders including local partners, government and other NGOs
  • He/she will have to document the process and the results of program quality initiatives, innovations and learning

Program Implementation

  • He/She is responsible for implementing tasks and achieving all outcomes in the CLECD project with the support of senior program team.

Local Partnership Administration:
a) Ensure technical guidance & support from ChildFund program team reaches to the assigned Local Partners for program designing, implementation and M&E.
b) Responsible for technical guidance and handholding support to the partners for designing & submission of long term and annual PDDs together with budgets to ChildFund on time.
c) Do follow up and guide partners to submit periodic reports with accurate data and as per the agreement.
d) Ensure the partners adhere to sponsorship accountability standards with regard to the programs, finance and sponsor relations as agreed by signing the LOA
e) Facilitate annual partnership reviews with partners in collaboration with partners and provide constructive feedback in relation to governance, accountability and program execution as explained in the APR guideline.
f) Periodic monitoring & handholding support for partners to ensure timely implementation of program activities according to the approved PDD/AOPB and ensure over 90% of BvA at the end of every quarter and 98% by the end of the year.

QUALIFCATIONS & EXPERIENCE

  • Masters/degree in Management, Social Science, Statistics, Communication or similar discipline with relevant sectoral experience.
  • At least 10-15 years of experience in project design, M& E and Research
  • Demonstrated expertise in a relevant field.
  • Proven ability to set strategic direction and develop operational plans.
  • Demonstrated ability in the management and development of dispersed geographic and multi-disciplinary teams
  • Demonstrated experience in capacity building of staff, including training, mentoring and coaching.
  • Excellent interpersonal skills to work closely with all senior members of the program team.
  • Strong leadership skills including cross functional collaboration is critical to this position.

Job Title: Head – Program Quality and Innovation (PQI)
Department: Program/Quality, Innovation and Learning
Location: Delhi
Reports to: CLECD staff

The purpose of this position is to enhance the quality of ChildFund India program interventions, ensure the culture of innovation, and institutionalize knowledge management and organizational learning. This will include improved program designing, improved impact of interventions through established program standards, program quality control, improved program learning processes, systems and embed accountability throughout programs.

The Head – PQI will provide leadership to ChildFund India’s quality improvement team and interventions, will lead the design and execution of the learning framework within the Country Strategic Plan and facilitate the establishment of innovative systems and processes to track and document changes facilitated by ChildFund across programs and projects.

The Head – PQI will work with the senior program team to identify quality and effectiveness gaps within key interventions including grants, work together to improve the effectiveness of program offers, facilitate learning platforms in ChildFund India’s country programs, help M&E unit to better capture the changes with regard to the quality, effectiveness and innovation.

This position holder needs to work with program team across the board and with the LP to achieve the specific functional objectives which required specific skills and competencies to get maximum support and commitment from other team members.

He/She will manage the program quality improvement team (CLECD). The incumbent will be a member of the Country Management Team that plays a leadership role in key decision making within ChildFund India.

 

DUTIES & RESPONSIBILITIES:

Program quality and effectiveness

  • Provide leadership to the ChildFund India program quality improvement team (CLECD). This includes working closely with the program team to develop a set of standards, indicators for quality and effectiveness of program offers, core guidance and effective practices; and implementing those across ChildFund India Programs.
  • He/she will do the technical review of program designing (result frameworks and log frames) and provide feedback to program team including grant acquisition team to maintain the quality standards
  • Ensure accountability through regular monitoring of the quality and effectiveness of our program interventions.
  • He/She will lead the design and execution of the learning framework within the Country Strategic Plan and facilitate the establishment of innovative systems and processes to track and document changes facilitated by ChildFund across programs and projects.
  • Identify the best practices and gaps in relation to program quality, effectiveness, standards and provide inputs/ feedback to program team to enhance the same on regular basis.
  • Identify the life stage wise development and protection milestones/breakthroughs and set success indicators that are in alignment with set milestones.
  • He/She will design and conduct periodic program reviews together with M&E unit and share the findings with partners, program team and senior management especially best practices and gaps with regard to the program effectiveness and quality. Annual partnership reviews will be designed and executed together with program team and share learning/findings for decision making.
  • Head – PQI is a member of the Country Management Team that plays a leadership role in key decision making within ChildFund India.

Technical Expertise & Support:

  • Develop, adapt and pilot innovative tools and systems to collect best practices, and successful interventions and share the same with program team on regular basis.
  • Design and/or improve internal Knowledge/ learning sharing to help improve information access and learning sharing between implementing partners, ChildFund and partners as well as facilitate knowledge generation and cross-learning.
  • Provide expertise and support in designing and conducting macro and micro research studies to create and document strong evidences on ChildFund India’s Life stage specific outcomes.

Sponsorship commitment:

  • Assess the progress of sponsorship funded activities to know the effectiveness in relation to the adherence of sponsorship commitments towards our enrolled children. A) School attendance B) Active participation of enrolled children C) Presence of enrolled children in the program location D) Health and nutrition condition of enrolled children E) Protection of enrolled children ( avoid early marriages, Child labor)

Reporting and documentation:

  • Head – PQI will be responsible for exploring, collating and documenting ChildFund best practices for sharing with stakeholders including local partners, government and other NGOs
  • He/she will have to document the process and the results of program quality initiatives, innovations and learning

Program Implementation

  • He/She is responsible for implementing tasks and achieving all outcomes in the CLECD project with the support of senior program team.

Local Partnership Administration:
a) Ensure technical guidance & support from ChildFund program team reaches to the assigned Local Partners for program designing, implementation and M&E.
b) Responsible for technical guidance and handholding support to the partners for designing & submission of long term and annual PDDs together with budgets to ChildFund on time.
c) Do follow up and guide partners to submit periodic reports with accurate data and as per the agreement.
d) Ensure the partners adhere to sponsorship accountability standards with regard to the programs, finance and sponsor relations as agreed by signing the LOA
e) Facilitate annual partnership reviews with partners in collaboration with partners and provide constructive feedback in relation to governance, accountability and program execution as explained in the APR guideline.
f) Periodic monitoring & handholding support for partners to ensure timely implementation of program activities according to the approved PDD/AOPB and ensure over 90% of BvA at the end of every quarter and 98% by the end of the year.

QUALIFCATIONS & EXPERIENCE

  • Masters/degree in Management, Social Science, Statistics, Communication or similar discipline with relevant sectoral experience.
  • At least 10-15 years of experience in project design, M& E and Research
  • Demonstrated expertise in a relevant field.
  • Proven ability to set strategic direction and develop operational plans.
  • Demonstrated ability in the management and development of dispersed geographic and multi-disciplinary teams
  • Demonstrated experience in capacity building of staff, including training, mentoring and coaching.
  • Excellent interpersonal skills to work closely with all senior members of the program team.
  • Strong leadership skills including cross functional collaboration is critical to this position.

Job Title: Head – Program Quality and Innovation (PQI)
Department: Program/Quality, Innovation and Learning
Location: Delhi
Reports to: CLECD staff

The purpose of this position is to enhance the quality of ChildFund India program interventions, ensure the culture of innovation, and institutionalize knowledge management and organizational learning. This will include improved program designing, improved impact of interventions through established program standards, program quality control, improved program learning processes, systems and embed accountability throughout programs.

The Head – PQI will provide leadership to ChildFund India’s quality improvement team and interventions, will lead the design and execution of the learning framework within the Country Strategic Plan and facilitate the establishment of innovative systems and processes to track and document changes facilitated by ChildFund across programs and projects.

The Head – PQI will work with the senior program team to identify quality and effectiveness gaps within key interventions including grants, work together to improve the effectiveness of program offers, facilitate learning platforms in ChildFund India’s country programs, help M&E unit to better capture the changes with regard to the quality, effectiveness and innovation.

This position holder needs to work with program team across the board and with the LP to achieve the specific functional objectives which required specific skills and competencies to get maximum support and commitment from other team members.

He/She will manage the program quality improvement team (CLECD). The incumbent will be a member of the Country Management Team that plays a leadership role in key decision making within ChildFund India.

 

DUTIES & RESPONSIBILITIES:

Program quality and effectiveness

  • Provide leadership to the ChildFund India program quality improvement team (CLECD). This includes working closely with the program team to develop a set of standards, indicators for quality and effectiveness of program offers, core guidance and effective practices; and implementing those across ChildFund India Programs.
  • He/she will do the technical review of program designing (result frameworks and log frames) and provide feedback to program team including grant acquisition team to maintain the quality standards
  • Ensure accountability through regular monitoring of the quality and effectiveness of our program interventions.
  • He/She will lead the design and execution of the learning framework within the Country Strategic Plan and facilitate the establishment of innovative systems and processes to track and document changes facilitated by ChildFund across programs and projects.
  • Identify the best practices and gaps in relation to program quality, effectiveness, standards and provide inputs/ feedback to program team to enhance the same on regular basis.
  • Identify the life stage wise development and protection milestones/breakthroughs and set success indicators that are in alignment with set milestones.
  • He/She will design and conduct periodic program reviews together with M&E unit and share the findings with partners, program team and senior management especially best practices and gaps with regard to the program effectiveness and quality. Annual partnership reviews will be designed and executed together with program team and share learning/findings for decision making.
  • Head – PQI is a member of the Country Management Team that plays a leadership role in key decision making within ChildFund India.

Technical Expertise & Support:

  • Develop, adapt and pilot innovative tools and systems to collect best practices, and successful interventions and share the same with program team on regular basis.
  • Design and/or improve internal Knowledge/ learning sharing to help improve information access and learning sharing between implementing partners, ChildFund and partners as well as facilitate knowledge generation and cross-learning.
  • Provide expertise and support in designing and conducting macro and micro research studies to create and document strong evidences on ChildFund India’s Life stage specific outcomes.

Sponsorship commitment:

  • Assess the progress of sponsorship funded activities to know the effectiveness in relation to the adherence of sponsorship commitments towards our enrolled children. A) School attendance B) Active participation of enrolled children C) Presence of enrolled children in the program location D) Health and nutrition condition of enrolled children E) Protection of enrolled children ( avoid early marriages, Child labor)

Reporting and documentation:

  • Head – PQI will be responsible for exploring, collating and documenting ChildFund best practices for sharing with stakeholders including local partners, government and other NGOs
  • He/she will have to document the process and the results of program quality initiatives, innovations and learning

Program Implementation

  • He/She is responsible for implementing tasks and achieving all outcomes in the CLECD project with the support of senior program team.

Local Partnership Administration:
a) Ensure technical guidance & support from ChildFund program team reaches to the assigned Local Partners for program designing, implementation and M&E.
b) Responsible for technical guidance and handholding support to the partners for designing & submission of long term and annual PDDs together with budgets to ChildFund on time.
c) Do follow up and guide partners to submit periodic reports with accurate data and as per the agreement.
d) Ensure the partners adhere to sponsorship accountability standards with regard to the programs, finance and sponsor relations as agreed by signing the LOA
e) Facilitate annual partnership reviews with partners in collaboration with partners and provide constructive feedback in relation to governance, accountability and program execution as explained in the APR guideline.
f) Periodic monitoring & handholding support for partners to ensure timely implementation of program activities according to the approved PDD/AOPB and ensure over 90% of BvA at the end of every quarter and 98% by the end of the year.

QUALIFCATIONS & EXPERIENCE

  • Masters/degree in Management, Social Science, Statistics, Communication or similar discipline with relevant sectoral experience.
  • At least 10-15 years of experience in project design, M& E and Research
  • Demonstrated expertise in a relevant field.
  • Proven ability to set strategic direction and develop operational plans.
  • Demonstrated ability in the management and development of dispersed geographic and multi-disciplinary teams
  • Demonstrated experience in capacity building of staff, including training, mentoring and coaching.
  • Excellent interpersonal skills to work closely with all senior members of the program team.
  • Strong leadership skills including cross functional collaboration is critical to this position.

Program Officer, Sponsor Relations


Job Title: Sponsor Relations Technical Officer
Department: Sponsor Relations
Location: Bangalore
Reports to: Head – Sponsor Relations

SUMMARY
This position will lead the Sponsorship Unit at the Zonal level, managing a team and ensuring the smooth delivery of all sponsorship requirements such as Child Inventory Management, communication between sponsors and children, maintaining corporate systems, backup of critical information and establishment of clear linkage between program initiatives at the community level and the desired outcomes of sponsorship management.

KEY RESPONSIBILITIES:
Sponsor communications (25% of the time)
• Ensure timely sending of the sponsorship communications to the sponsors through coordinating with other SR team members at the zonal office.
• Ensure quality of communication through periodical checking of the communications and share the feedback with local partners for improving quality communication.
• Responsible to develop and pilot new communications modules in the zone for improving sponsor experience and analyze the findings.
• Ensure timely submission of project description forms, community newsletters, case studies and other reports to the country office.
• Ensure all the sponsor enquiries are answered promptly with the required details.
• Responsible for the sponsors visits to the local partners/children and submit the timely reports of the visits.
Training & team building (20% of the time)
• Responsible to assess the various partner staff training needs and coordinate with zonal SR team for organizing capacity building programs for the LPs SR team members.
• Responsible to organize annual sponsorship training for the all the local partners.
• Ensure smooth transition of SR tasks through organizing field level training for all the LP staff during change managements.
• Responsible for appointing the translators for LTE, contracts, training, assessment and payments.
• Ensure all the newly joined zonal SR staffs are trained on all the process and procedures like SoP, BRIDGE, LINCS and LTE.
SR & Program integration (20% of the time)
• Work with other program and M&E coordinators to ensure full range of services to enrolled children.
• Ensure all the children getting benefits through our programs and share the critical findings with the zonal programs team members.
• Participate and contribute to the partner proposal development and review process.
• Ensure all the planned programs (CCP) are implemented by the partners.
• Ensure all the CVS follow-up action plans are carried forward by the programs team and monitor the progress of the critical findings.
• Coordinate with program team to ensure that children’s participation is shared with sponsors.

CVS - Analysis and data maintenance (20% of the time)
• Responsible to maintain all the sponsorship records and data maintenance at zonal office.
• Responsible to maintain children’s database at zonal level and provide required information to the zonal manager and country office.
• Responsible to maintain soft copies of the files of all the children at zonal office.
• Oversee and manage the child verification process (CVS) process and ensure all the partners are guided on the CVS process along with the zonal team;
• Ensure CVS validation is carried out and consolidate child verification reports and share the findings with zonal manager and country office.
• With M&E coordinator, analyze sponsorship information available through existing databases like CVS and interpret trends and observations for management action.

Others (15% of the time)
• Ensure the SR software like LINCS, LTE and Bridge are maintained and updated on a regular basis and reports are generated accurately.
• Conduct regular partner, community and family visits to monitor accuracy and quality of SR communication.
• Contribute to organizational learning by identifying and supporting the documentation of key lessons learned in sponsorship quality improvement through research and reflection exercises
• Submit quarterly zonal sponsorship progress report to SMT
• Any other tasks that are assigned by the Zonal Manager

EDUCATION/EXPERIENCE
• A Bachelors / Master’s degree in development/communication/management discipline.
• Excellent computer skills (Windows environment)
• A minimum of five years’ experience in development sector with sponsorship knowledge

REQUIRED COMPETENCIES
• Excellent communication skills in written and spoken English. Proficiency in any of the local languages (Kannada/ Tamil/ Telugu) will be an advantage
• Good presentation and training skills with outstanding written and oral communication skills in English
• Computer proficiency in general office software applications (word, excel, outlook).
• Demonstrated ability to lead through networks, build consensus with teams and experience in leading teams.
• Good analytical skills to provide accurate projections in the data.

Sponsor Relations Technical Officer


Job Title: Sponsor Relations Technical Officer
Department: Sponsor Relations
Location: Bangalore
Reports to: Head – Sponsor Relations
SUMMARY:
The position is responsible to leading and providing overall technical support and training to the zonal SR team members on BRIDGE, LTE and LINCS. She/he will also support in SR systems, files and backup of critical information at the country office. She/he will also support in updating / predation of SR policies, database processing and compliance to various operational standards.
KEY RESPONSIBILITIES:
BRIDGE Transition & Training (50% of the time)
• Participate in UAT sessions of BRIDGE along with BRIDGE champion and share the results with IO team.
• Train the zonal SR team members on BRIDGE and LINCS.
• Provide required support to the country office SR during LINCS to BRIDGE transition and give valuable feedback to the international BRIDGE development team.
• Address the technical problems of BRIDGE with the support of local IT and IO team.
LTE & SRIS (20% of the time)
• Ensure all the team members are trained on LTE process and involve in LTE translators selection, training and assessment.
• Responsible for all donor portal letters processing with the support of SR team members.
• Periodical review and assessment of sponsors opting for donor portal letters and initiate innovative methods to encourage sponsors to opt for donor portal.
• Provide support to SRIS development through sharing the feedback to SRIS core group members.
Sponsor Enquiries & LPs SR details maintenance (20% of the time)
• Ensure all the sponsor enquiries from IO and alliance offices are answered promptly within the timelines.
• Analyze the SR details and provide required updated sponsorship data of all the enrolled children in all partners and self-implementing projects data to the management on sponsorship on timely basis.
• Ensure proper handling of databases and records of children, sponsors, projects affiliates at the country level.
• Ensure that SOP of sponsorship is available and used at all field levels. Periodical review of SOP with field reality and share the feedback with the manager.
• Provide support to the zonal and area office staffs to ensure that the LPs send high impact communications to the sponsors.
• Provide support to pilot different initiatives at the field level through the zonal offices.
• Guide the zonal teams in the preparation of plans for enrollments as well as disaffiliations.
LINCS & FTP (10% of the time)
• Generate all the communications requests (CSS, WL/BL, and RAMs, CPRs & CILs) according to the timelines and share the same with the team members.
• Import DFC data on monthly basis and share the details with the team members.
• Ensure LINCS replication on daily basis.
• Upload the children’s photos through FTP on a daily basis and coordinate with IO team to process the photos.
• Any other duties as assigned by the line manager.
QUALIFICATION/EXPERIENCE
• Any bachelors / master’s degree in development or management sector or other relative field
• 7 + years of experience in working with an international child sponsorship agencies
• Experience in working on live donor database and given training to different team members
REQUIRED COMPETENCIES
• Good understanding of sponsorship operations, child based program knowledge, and communications
• Good presentation and training skills with outstanding written and oral communication skills in English
• Proven people skills and ability to work and communicate clearly both verbally and in writing with employees at all levels;
• Computer proficiency in general office software applications (word, excel, outlook).
• Demonstrated ability to lead through networks, build consensus with teams and experience in leading teams.
• Good analytical skills to provide accurate projections in the data.

Terms of Reference for Trainer requirement


TERMS OF REFERENCE - ToR
(Leadership Development Initiative)
1. Background:
ChildFund is constantly evolving by exploring newer ways of to deliver positive outcomes for children. In this regard, ChildFund is making several strategic decisions to ensure quality interventions and deeper engagement on Program & Program Implementation with partners at field level. Several pilots have been planned and initiated especially from FY17 including New Funding Model, Strong Partnership Approach (NPMs), Rolling out Program Strategy and innovative Program Models, Changes in the implementation modalities, etc. In the new implementing modality, ChildFund envisages to invest more in terms of technical capacity building of local implementing partners to build more depth and quality in the programming & implementation. This year (FY18) will see rolling out of lead implementing partner model. Subsequent to the successful firming up of Program Design/Models, there is wider scope of engagement by technical team in the implementation aspects, for effective partnership management and technical programming.
2. Scope of Work
Country Strategic Priorities 2020 highlights the need for greater efficiency & effectiveness at the field level. In line with this the role of the Technical Team stands enriched with implementation responsibilities. One of the key agreements is to act as focal points for a set of local implementing partners who are considered to be strong partners and are selected to pilot New Program Models (NPM). There are about 30 NPM partners who will be managed by the Program Team with support from Project Leads based at zonal/area offices. These partners have been allocated to program team members based on their major programming areas. The following are broad areas for this new partnership management approach as advised by the Program Director:
• Strategic partnership agreement
• Strong partner portfolio
• Joint fund raising for child wellbeing and protection
• Strong collaboration between ChildFund India and partners
The following managers who are mostly responsible to manage 4-5 NPM/CPM partners or to provide strategic leadership to the Organisational deliverables will be covered under the envisaged training.
• Dy. Director – Program Implementation
• National Program Head – Life Stage II
• National Program Head – Life Stage III
• Senior Program Manager – Health
• Program Manager – Education
• Program Manager – Child Protection
• Program Manager – Disaster Risk Management
• Program Manager – Education (South)
• Monitoring & Evaluation Specialist
• Zonal Managers
• Project Managers
• Grants Implementation Team
• SMT
3. Operational Modalities:
• The focal point is responsible for overall project implementation and monitoring of the designated NPM/CPM partners, which includes but not limited to:
o Performance management
o Relationship management
o Partnership management
 clarifying on common organisational objectives
 relationship management
 conflict resolution
 liaison, etc.
o Monitoring of PDDs and AOPB
o Preparation of DIP
o Financial monitoring budget vs utilisation
o Recommendation of FRF to appropriate approving authority
o Seek technical support and inputs from other technical leads
o Strategic guidance/support to NPM partner for organisational development
o Technical capacity building on thematic programming
o Responsible for day to day operational issues including activity completion reports, google drive updation, SRS updation, monthly financial report, etc.
o Support the partner for exploration of potential opportunities.
• The focal point in his/her technical capacity is also responsible to ensure technical guidance and support to CPM partners as well.
• The Project Leads at zonal office level will report to the focal points
• The focal point can delegate actions/responsibilities with due discussion and mutual agreement with the project leads in relation NPM partnership management.
4. Training Purview
Since, partnership management is the critical component in the new program model, it is imperative to upskill the leadership and the partnership management aspects for sustainable program delivery. The following are some of the capacity building needs identified to pursue at organisational level:
Leadership Aspects:
• Prioritizing & Organising Skills
• Problem Solving & Decision Making in VUCA world
• People Management Skills
Partnership Aspects:
• Project & Partnership Management
• Tools to develop and manage partnership including feedback (Board/Peer) & monitoring
• Budget /Finance Management for Non-Finance Managers
5. Training Outcome
The overall purpose of this initiative is to develop relevant training modules in line with the requirements stated above. All training materials, Videos & Worksheets needs to be shared with the participating managers. As ChildFund India envisages intertwining Program Implementation & Program Design, this training should up-skill all the participants to deliver as per the expectations of the Organisation as has been indicated in this document.
Specific objectives of the assignment are as follows:
a. Finalize Standard Operating Principles (SOP) and procedure to use standard tools and methods to communicate key messages and supporting our new operations model.
b. Develop handbook and step to step guide for all selected managers both in terms of Leadership as well as in Functional aspects.
c. Conduct training of the selected managers on SOP, tools, methods and use of handbook.
Knowledge enhancement and skill building of select managers will immensely help to increase effectiveness of our program interventions on the ground. If this key team is well equipped with necessary knowledge, skills and attitude, it will definitely have a big impact on child/community participation, ownership, effectiveness and sustainability of our interventions.
6. Review & Management
HR will undertake the training evaluation & conduct quarterly reviews by involving all the members with specific focus on learning achieved & scope for newer areas of learning. The training agency will develop plug-in modules free-of-cost in case of learning short fall from the agreed interventions.